As a Sales Manager, it is important to establish your own clear perspective on exactly what coaching is and is not.
Coaching is…
- A means for learning and development
- Guiding someone towards his or her goals
- The mutual sharing of knowledge, experiences and opinions to create agreed-upon outcomes
Coaching is not…
- An opportunity to correct someone’s behaviours or actions
- Directing someone to take actions to meet goals
- Being the expert or supervisor with all the answers
