I have been given a large account base to work within and I looking for some ideas on how to effectively manage it. I have over 200 customers in my portfolio to service and they vary from what we call major accounts which spend more than $250,000 per annum with us, down to customers who send just a few hundred dollars. My challenge is to come up with some kind of plan to ensure I look after all of them and maximize sales but I already know that it is virtually impossible to call on them all, so some are going to be neglected . Can you give me some direction on this?
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